General Privacy and Data Responsibility
Common Appliance Repair does not sell personal information collected about you or the appliance repair services you request.
Information you provide is used primarily to respond to inquiries, arrange requested services, communicate regarding appointments, and operate and improve our services.
We may use trusted third-party service providers to support certain business functions. We take reasonable steps to select providers that maintain appropriate privacy and security practices.
Information Collection and Use
Registration is not required to access our website.
When you visit our website, certain technical information may be collected automatically, such as your browser type, device information, IP address, referring source, pages visited, and interactions with the website. This information may be used to understand website performance, improve content and functionality, and evaluate how visitors find and use our website.
You may also voluntarily provide personal information when completing an appointment request, estimate request, contact form, chat, or other inquiry.
Information submitted may include:
- Name
- Phone number
- Email address
- Service address or ZIP code
- Appliance type
- Appliance brand or model
- Description of the appliance problem
- Preferred appointment information
- Other information you choose to provide
We use this information to respond to your request, communicate with you, schedule appliance repair services, and provide the services you have requested.
Online Forms
Our website may provide forms that allow you to request an appliance repair appointment, estimate, or additional information.
Information entered into these forms is used to process your request and communicate with you regarding your appliance repair needs.
Certain information may temporarily be stored within your browser while you complete a form to improve your experience, such as allowing previously entered information to remain available while navigating between form steps. Browser storage can generally be cleared through your browser settings.
Chat Feature
Common Appliance Repair may process and store information provided through our online chat feature for the purpose of responding to questions, providing customer support, and assisting with appliance repair service requests.
Please avoid submitting sensitive personal information through the chat unless it is necessary for your service request.
Email Communications
By providing your email address or other contact information to Common Appliance Repair, you consent to receiving communications related to your inquiry, appointment, requested service, or other interactions with our business.
Where applicable, marketing email communications will provide instructions for opting out or unsubscribing from future promotional messages.
You may still receive transactional or service-related communications when necessary to manage an appointment or service you have requested.
Call Tracking and Call Recording
Common Appliance Repair may use call-tracking technology that displays different phone numbers based on how visitors find our website. This helps us understand which advertising or marketing sources generate calls and allows us to evaluate and improve our marketing efforts.
Calls may be recorded or monitored for quality assurance, customer service, training, and business purposes where permitted by applicable law.
Call-related information and recordings may be processed or stored by third-party service providers that provide call-tracking or communication technology on our behalf.
We do not sell information you provide during these calls.
Cookies and Website Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand visitor activity, measure website performance, and evaluate advertising campaigns.
These technologies may collect information such as your device type, browser, IP address, pages visited, interactions with the website, and referring source.
You can control certain cookies through your browser settings. Disabling cookies may affect some website features or functionality.
Third-Party Service Providers
We may use third-party providers to help operate our website and business, including services related to:
- Website hosting
- Appointment and form management
- Customer communications
- Online chat
- Call tracking and recording
- Website analytics
- Advertising and marketing
- Business operations
These providers may process information only as necessary to perform services on our behalf, subject to their respective terms, privacy practices, and applicable agreements.
Security and Safeguards
The security of your information is important to Common Appliance Repair.
We use reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information against loss, misuse, unauthorized access, disclosure, or modification.
We also seek to limit access to personal information to employees, contractors, and service providers who reasonably require access to perform their responsibilities.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
External Links
Our website may contain links to third-party websites or services.
Common Appliance Repair is not responsible for the privacy practices, security, or content of websites operated by third parties. Those websites may collect information independently and use their own cookies or tracking technologies.
We encourage you to review the privacy policy of any external website you visit.
Data Retention
We may retain personal information for as long as reasonably necessary to provide requested services, maintain appropriate business records, resolve disputes, comply with legal obligations, and support legitimate business operations.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Choices
Depending on applicable law, you may have certain rights or choices regarding your personal information.
You may contact us to ask questions about information you have provided or request that we update or delete certain personal information where applicable.
You may also manage cookies and similar technologies through your browser or device settings.
Notification of Changes
We reserve the right to update or revise this Privacy Policy as our website, services, technologies, or legal requirements change.
Updates will be published on this page. When appropriate, the "Last Updated" date at the top of this Privacy Policy will also be revised.
Conflict Resolution
Common Appliance Repair is committed to addressing privacy-related questions or concerns promptly.
If you have a concern regarding this Privacy Policy or how your information has been handled, please contact us by email or telephone. We will make reasonable efforts to review and address your inquiry.
Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Common Appliance Repair LLC
Email: info@commonars.com
Phone: (857) 300-7744